Your past customers are your best leads.

AI-powered SMS outreach that reactivates dormant customers for service businesses. Sounds like you, not a robot. Books jobs on autopilot.

Start Reactivating Customers →

5-15%

Reply Rate

24,900%

Typical ROI

5 min

Setup Time

You're sitting on a goldmine of past customers

They already trust you

Acquiring a new customer costs 5-7x more than reactivating an existing one. Your past customers already know your work quality.

But you're too busy to reach out

You're running jobs, managing crews, handling estimates. Who has time to text 300 past customers one by one?

Generic blasts don't work

Mass marketing texts get ignored. Customers can smell a template. They respond to personal messages from someone they know.

How ReachBack Works

Upload Your Customer List

Export from Jobber, ServiceTitan, Markate, or any CRM. We auto-detect your data format.

AI Scores & Drafts

We analyze each customer's history, value, and recency to prioritize outreach and draft personalized messages.

You Review & Approve

See every message before it goes out. Edit anything you want. Hit approve and they send from your business number.

Track Replies & Book Jobs

Replies are automatically categorized as hot, warm, or cold leads. Focus on the ones ready to book.

Real Results

"I had 400+ past customers just sitting in my CRM doing nothing. ReachBack texted them with messages that sounded exactly like me. Booked 10 jobs the first week."

— Service business owner, Oklahoma City

500Messages Sent

$8Total SMS Cost

10Jobs Booked

$2,000+Revenue Generated

Simple Pricing

No setup fees. No contracts. Cancel anytime.

$99/month

AI-powered customer scoring & prioritization
Personalized message drafting (sounds like you)
Web dashboard — review & approve from your phone
Unlimited customer imports
Reply tracking & lead categorization
Twilio SMS included (up to 500 texts/mo)
Your own business phone number
Hosting & maintenance included
Email & text support

💡 No credit card required. We set everything up for you. You'll hear from us within 24 hours.

Frequently Asked Questions

What kind of businesses is this for?

Any service business with past customers: pressure washing, lawn care, HVAC, plumbing, pest control, cleaning, roofing, painting, landscaping, pool service, and more.

Will the texts sound robotic?

No. Our AI drafts messages that sound exactly like you'd text a customer yourself. Natural, personal, and conversational. You review every message before it sends.

What CRM do I need?

Any CRM that lets you export customer data as a CSV file. We support Jobber, ServiceTitan, Markate, HouseCall Pro, and any generic spreadsheet.

How long does setup take?

About 5 minutes. Export your customer list, we import it, and you're reviewing messages. We handle all the technical setup.

Can customers reply?

Yes! When a customer replies to your text, it shows up in your dashboard with a priority score. Hot leads (ready to book) are highlighted so you can call them back first.

Is there a contract?

No contracts. Month-to-month. Cancel anytime. We're confident you'll stay because you'll book jobs that pay for the service many times over.